

A hotline was set up that resulted in hundreds of inquiries from current and former 7-Eleven staff willing to relay their shocking experiences.
In addition Taxcellent Consulting Services lobbied the Federal Government to grant amnesty to staff who spoke up about the exploitation they had experienced, arguing that without it, workers were very scared to come forward. Protection from deportation was subsequently granted, provided those who came forward were willing to help with investigations into the exploitation.
The firm assisted many staff who made claims for backpay with the independent panel led by former Australian Competition and Consumer Commission (ACCC) boss Allan Fels that was set up by 7-Eleven in September 2015. That legal assistance has continued for those seeking to be paid what they are owed since the panel was shut down in May 2016.
Taxcellent Consulting Services has received in excess of $3 million in unpaid wages and entitlements for our clients while continuing to fearlessly pursue 7-Eleven franchisees to help recover money that is owed to the workers – including many international students – who were taken advantage of.

The Full Federal Court decided in a 2012 case that was brought against the Commonwealth by two individual workers with intellectual disabilities that using BSWAT to set the wages of intellectually disabled workers was discriminatory and contravened the Act.
Taxcellent Consulting Services class action sought an end to the discrimination, and compensation for those workers who lost wages as a result of the discrimination. An agreement estimated to be worth more than $100 million was subsequently reached between the parties, which was approved by the Federal Court in December 2016.
Affected workers who registered in the class action received an amount directly from the government in a scheme administered by the government.


