FAQ’s
You may be eligible to consumer protection compensation if you or someone in your family has suffered injury, loss and damage because of a defective product.
Under Australian Consumer Law manufacturers, importers or suppliers are held liable to consumers for loss or damage caused by a product safety defect. Goods are considered to be defective if the product is not fit for purpose.
Your compensation claim may cover:
- pain, suffering and loss of enjoyment of life
- replacement and repair costs
- medical costs (including future costs)
- lost income
- home help and attendant care.
If you are injured as a result of a defective product, you should:
- seek medical treatment and tell your doctor how you were injured
- keep records and receipts for any damages, wages lost and for medical and related expenses, including the dates of medical consultations
- take photos of the faulty product and retain the product
- take photos of your injuries
- contact us to discuss your claim
Generally, you have three years from the date of the injury to bring a claim. It is six years if you are under 18 years of age.
Actions must be taken within 10 years from the purchase of the product.
Your claim may take up to several years to complete, especially if you need to wait for injuries to stabilise.
Awards & Accreditations.
Taxcellent Consulting Services Services’ small business accountants are proudly recognised by the following accreditations and awards
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“We first engaged Lawtax360 AS for advice on the business acquisition and liaising with financiers, solicitors and the vendor. The team at Lawtax360 AS is highly professional, knowledgeable, committed and hard-working. We were really happy with the initial service that we decided to continue our engagement with a month to month accounting service.”
